Checking BPJS Kesehatan Arrears: Multiple Convenient Methods

Government Initiative to Waive Outstanding Dues

The Indonesian government has announced plans to waive BPJS Kesehatan arrears for up to 24 months through a new program. This initiative aims to ease the financial burden on participants who have accumulated outstanding dues over time. To facilitate this process, participants can check their arrears through various convenient methods.

Available Methods to Check BPJS Kesehatan Arrears

1. Mobile JKN App: Participants can download the Mobile JKN app from the Play Store or App Store, log in using their NIK or BPJS card number, and navigate to the 'Info Iuran' section to view their arrears.
2. Official BPJS Website: The official BPJS Kesehatan website (bpjs-kesehatan.go.id) allows participants to check their arrears by entering their BPJS card number or NIK, date of birth, and validation code.
3. SMS Service: Participants can check their arrears by sending an SMS with the format 'TAGIHAN [space] BPJS card number' to 0877-7550-0400.
4. Digital Wallets: E-wallets like DANA, OVO, and ShopeePay provide services to check BPJS Kesehatan arrears. Participants can navigate to the BPJS or health bill section, enter their BPJS participant number, and view their arrears.
5. E-commerce Platforms: Tokopedia and Shopee offer services to check BPJS Kesehatan arrears. Participants can go to the 'Top Up & Tagihan' section, select BPJS, enter their participant number, and check their arrears.
6. Ride-hailing Apps: Gojek and Grab provide features to check and pay BPJS Kesehatan bills through their 'GoTagihan' or 'Tagihan & Isi Ulang' sections.
7. WhatsApp Chika Chatbot: BPJS Kesehatan's official WhatsApp chatbot, Chika, available at 0811-8750-400, allows participants to check their arrears by following the prompts and entering their BPJS card number or NIK.

Significance of the Government's Initiative

The government's decision to waive BPJS Kesehatan arrears is expected to provide significant relief to participants who have been struggling with outstanding dues. By offering multiple channels to check and settle arrears, the government aims to ensure that participants can easily comply with the new program and continue to benefit from BPJS Kesehatan services without interruption.