Astra Credit Ensures Cybersecurity Amid Rising Financial Sector Threats

Financial Industry Faces Increasing Cyber Risks

Astra Credit Companies (ACC), a prominent player in Indonesia's financial sector, has reassured stakeholders that its systems are currently secure from cyber threats. The assurance comes at a time when the financial industry is facing heightened vulnerability to cyberattacks. ACC's Chief Marketing & Sales Officer, Tan Chian Hok, emphasized the company's commitment to cybersecurity, stating that they have implemented robust measures to protect their systems.

Robust Cybersecurity Measures in Place

ACC has invested substantially in advanced cybersecurity technologies and practices. The company utilizes multi-factor authentication (MFA) to enhance access security and prevent unauthorized system entry. Additionally, ACC conducts regular vulnerability assessments and penetration testing to identify and address potential security gaps before they can be exploited by malicious actors. Tan Chian Hok highlighted that while the exact amount spent on cybersecurity wasn't disclosed, the allocation is significant.

Expert Insights on Financial Sector Cybersecurity

Heru Sutadi, Executive Director of ICT, stressed the importance of continuous cybersecurity efforts in the financial sector. He noted that 80% of cyberattacks originate from human error, underscoring the need for comprehensive employee training programs focused on recognizing and avoiding phishing attempts. Sutadi also emphasized the critical role of technological investment in enhancing cybersecurity. He pointed out that technologies such as encryption, AI-powered threat detection, and blockchain can significantly improve the security posture of financial institutions.

Recent Cyberattack Incident

The importance of robust cybersecurity measures was highlighted by a recent incident involving PT Clipan Finance Indonesia Tbk. (CFIN). On November 26, 2025, CFIN reported experiencing a cyberattack, which necessitated the temporary shutdown of several core systems to mitigate the threat. This incident resulted in service disruptions for customers and impacted certain operational activities. CFIN's incident response team quickly coordinated with relevant authorities to address the issue and is currently working on system stabilization and recovery.

Implications for the Financial Sector

The contrasting experiences of ACC and CFIN underscore the varying levels of preparedness within Indonesia's financial sector when it comes to cybersecurity. As cyber threats continue to evolve and increase in sophistication, financial institutions must remain vigilant and proactive in their cybersecurity efforts. The industry as a whole can benefit from sharing best practices and lessons learned from incidents like the one experienced by CFIN.