Bank BJB and GoTo Financial Forge Strategic Partnership to Enhance Digital Banking Services

Strengthening Digital Identity Verification

PT Bank Pembangunan Daerah Jawa Barat dan Banten Tbk (bank bjb) has entered into a significant collaboration with GoTo Financial through its subsidiary Midtrans Digital Identity. This partnership focuses on implementing advanced AI-powered Know Your Customer (KYC) solutions to enhance bank bjb's digital banking capabilities. The technology specifically addresses Indonesian use cases and supports services such as eKTP scanning, facial recognition, and other supporting services.

Enhancing Security and Efficiency

The integration of Midtrans Digital Identity's AI-driven KYC technology is designed to strengthen financial security and accelerate customer service processes. This move aligns with bank bjb's strategic initiatives to enhance prudential banking practices, improve risk management, and ensure compliance with regulations related to Anti-Money Laundering and Terrorism Financing Prevention (APU PPT).

Commitment to Digital Innovation

Nunung Suhartini, Direktur Konsumer dan Retail bank bjb, emphasized that this collaboration demonstrates the bank's commitment to providing superior customer service. The bank remains open to broader collaboration with GoTo Financial and the wider GoTo ecosystem to create more reliable, faster, and accurate banking experiences. Sudhanshu Raheja, Presiden Direktur GoTo Financial, highlighted their commitment to supporting bank bjb in creating seamless digital experiences for customers.

Building a More Inclusive Financial Ecosystem

This strategic partnership underscores bank bjb's dedication to innovation in delivering efficient and user-friendly banking services, particularly in Jawa Barat and Banten. The collaboration exemplifies how financial technology and banking can work together to create a more inclusive, efficient, and innovative financial ecosystem that benefits the broader community.