Bank Mandiri Accelerates Disaster Relief in Sumatra

Rapid Response to Natural Disasters

Bank Mandiri has taken swift action to support communities affected by recent floods and landslides in Aceh, North Sumatra, and West Sumatra. As of December 3, 2025, the bank has successfully distributed over 67,000 aid packages to affected areas, demonstrating its commitment to providing timely humanitarian assistance.

Collaborative Efforts for Effective Distribution

The distribution process has been carried out through a collaborative effort involving various stakeholders, including local disaster management agencies (BPBD), regional governments, TNI, Polri, and Bank Mandiri's employee volunteers (Mandirian). This synergy has enabled the bank to reach affected areas more effectively, ensuring that essential supplies such as rice, cooking oil, sugar, instant noodles, eggs, mineral water, blankets, women's and baby supplies, and mattresses reach those in need.

Regional Coverage and Challenges

The aid distribution has covered multiple locations across the three provinces. In Aceh, assistance was delivered to Banda Aceh, Lhokseumawe, and Pidie. In North Sumatra, aid reached Pangkalan Brandan, Batang Toru, Sipirok, and Sibolga, while in West Sumatra, support was extended to Padang, Pariaman, Tanah Datar, Agam, and Pasaman. Despite some access challenges due to the disaster, Bank Mandiri's team worked tirelessly to maintain the distribution momentum, utilizing alternative routes when necessary.

Comprehensive Support Beyond Logistics

Beyond logistics distribution, Mandirian volunteers have also been involved in supporting operational activities at aid posts, coordinating evacuation efforts, and managing other emergency needs. These activities are part of Bank Mandiri's broader Corporate Social Responsibility (CSR) program, which continues to play a vital role in supporting disaster-prone communities.

Commitment to Continued Support

Bank Mandiri has expressed deep empathy for the affected communities and has pledged to continue its support as the situation develops in the disaster-affected areas. The bank believes that recovery will be more effective through collaboration between communities, government agencies, and the private sector, and remains committed to standing by the people of Sumatra until conditions return to normal.