Bank Mandiri Launches Comprehensive Relief Effort for Sumatra Flood Victims

Extensive Relief Distribution

Bank Mandiri has successfully distributed 67,000 relief packages as of December 3, 2025, to communities affected by the recent floods and landslides in Aceh, North Sumatra, and West Sumatra. The relief packages contain essential items such as rice, cooking oil, sugar, instant noodles, eggs, mineral water, blankets, women's and baby supplies, and mattresses.

Collaborative Effort

The distribution was carried out through a collaborative effort with various stakeholders, including the Regional Disaster Management Agency (BPBD), local government authorities, TNI, Polri, and volunteers from Bank Mandiri (Mandirian). This synergy enabled the rapid distribution of aid to affected areas, ensuring that the relief reached those in need effectively.

Regional Coverage

In Aceh, the relief efforts reached Banda Aceh, Lhokseumawe, and Pidie. In North Sumatra, aid was distributed to Pangkalan Brandan, Batang Toru, Sipirok, and Sibolga. Meanwhile, in West Sumatra, assistance was provided to Padang, Pariaman, Tanah Datar, Agam, and Pasaman. The widespread coverage ensured that communities across various regions received the necessary support.

Challenges and Solutions

Despite facing challenges such as disrupted access to certain areas, Bank Mandiri's team remained committed to accelerating the distribution process. Alternative routes were utilized to ensure that the relief packages reached the affected communities. Mandirian volunteers not only assisted in the distribution but also helped with operational coordination at relief posts and evacuation efforts.

Corporate Social Responsibility

This relief effort is part of Bank Mandiri's Corporate Social Responsibility (CSR) program, known as Tanggung Jawab Sosial dan Lingkungan (TJSL). The program continues to strengthen support, particularly in disaster-prone areas. Bank Mandiri has expressed deep empathy for the affected communities and has committed to continuing its support as the situation develops in the disaster zones.

Moving Forward

Bank Mandiri believes that recovery will be faster through collaboration between communities, government, and the business sector. The bank remains committed to supporting the people of Sumatra until conditions return to normal.