Bank Saqu Achieves 3.2 Million Customers in Two Years

Rapid Growth in Digital Banking Space

Bank Saqu, a digital banking platform backed by Astra Financial and WeLab, has successfully acquired 3.2 million customers since its launch on November 20, 2023. The bank's customer base is predominantly composed of solopreneurs, making up 40% of its users. This achievement highlights the growing demand for digital banking services among individual entrepreneurs and small business owners.

Technological Innovation and Customer Satisfaction

The bank has achieved a remarkable 90% customer satisfaction rate (NPS), indicating strong acceptance of its services. Bank Saqu's mobile application has received high ratings, with 4.8 stars on the App Store and 4.7 stars on Google Play. The bank has integrated AI technology into various aspects of its operations to enhance personalization, improve efficiency, and promote financial literacy.

Community Building and Financial Inclusion Initiatives

Bank Saqu has been actively building a community through initiatives like the Sunrise Society, which encourages people to start their day with physical activity. The bank has also launched the Good Gesture program, an inclusivity initiative that collaborates with the deaf community. Additionally, the bank's Solopreneur Academy 2025 has contributed to making financial literacy more accessible.

Future Plans and Digital Banking Innovation

Bank Saqu plans to continue innovating with features like Tabungmatic, a savings feature with options to invite friends and set targets. The bank aims to provide simple, personal, and relevant financial solutions that align with modern lifestyles. As Bank Saqu continues to grow, it is poised to make a significant impact in the digital banking landscape.