BCA Temporarily Halts Operations in Medan Due to Flooding

Precautionary Measure for Customer and Employee Safety

PT Bank Central Asia Tbk (BCA), one of Indonesia's largest banks, has taken the decision to temporarily cease operations at several of its branch offices in Medan. This move comes as a direct response to the severe flooding that has affected the region since Friday, 28 November 2025. The bank's management, through EVP Corporate Communication & Social Responsibility Hera F. Haryn, expressed deep concern and condolences to those impacted by the natural disaster.

Commitment to Operational Continuity

The temporary halt in operations is a precautionary measure aimed at ensuring the safety and security of both customers and employees. In an official statement, Hera emphasized that the decision was made with the utmost priority on maintaining operational continuity and customer security. The bank's swift action demonstrates its commitment to responsible business practices during times of crisis.

Impact and Response

While specific details about the number of affected branches were not disclosed, the bank assured that the temporary closure is intended to be a short-term measure until the flood situation improves. BCA's response to the crisis highlights the importance of business continuity planning and disaster response strategies in the banking sector. The bank's actions are likely to be closely monitored by customers and industry observers alike, given its significant presence in the Indonesian banking landscape.