BRI Life Reports Strong Claims Payment Performance Through November 2025

Significant Claims Payment Achievement

PT Asuransi BRI Life has successfully paid out Rp4.7 trillion in insurance claims through November 2025. This figure represents a 2% year-on-year increase compared to the same period in the previous year. The company's claims ratio remains well-managed at 65%, indicating effective risk management and financial stability.

Claims Composition and Risk Management

The claims paid out were primarily composed of risk claims at 45%, demonstrating the company's exposure to various risk categories. Despite this, BRI Life has maintained a controlled claims ratio, showcasing their ability to manage risk effectively while providing necessary financial protection to their customers.

Management Perspective

Aestika Gunarto, BRI Life's Executive Officer, emphasized that the payment of claims is a tangible manifestation of the company's commitment to serving its customers with integrity. The company adheres to the principle 'Customer is Our Priority, Serve with Integrity', ensuring that claims are processed and paid out efficiently according to policy terms.

Market Implications

This achievement not only demonstrates BRI Life's financial strength but also reinforces customer trust in the company's ability to provide financial security. The controlled claims ratio suggests prudent risk management practices, positioning BRI Life favorably in the Indonesian insurance market.