BRI Streamlines Dormant Account Reactivation Process

Understanding BRI's Dormant Account Policy

Bank Rakyat Indonesia (BRI) implements a dormant account status for savings accounts that experience 180 consecutive days without credit/debit transactions (excluding administrative fees or interest accrual). During this dormant status, while accounts cannot be used for withdrawals, transfers, or debit transactions, they remain capable of receiving incoming transfers. The account balance continues to be secure, although it may be gradually reduced by monthly administrative charges.

Simplified Reactivation Process Through BRImo

BRI has introduced a convenient reactivation process for dormant accounts through its BRImo digital banking platform. Customers can now restore their accounts to active status without visiting a branch or making an initial deposit. The digital reactivation feature is designed to enhance customer experience while maintaining account security.

Key Features of BRI's Reactivation Policy

• Digital-first approach: Reactivation available through BRImo application
• Cost-effective: No charges for reactivating dormant accounts
• Convenience: Can be done anytime without visiting a branch
• Immediate restoration: Account functionality restored upon successful reactivation
• Security maintained: Process ensures continued account security measures

Implications for BRI Customers

The new reactivation process demonstrates BRI's commitment to improving digital banking services while maintaining account security. Customers benefit from the convenience of managing their accounts digitally without compromising on security features. This development is particularly relevant in the context of Indonesia's growing digital banking adoption.