BRI's AgenBRILink Network Surpasses 1.2 Million Agents, Boosts Financial Inclusion

Expanding Financial Services Across Indonesia

PT Bank Rakyat Indonesia (BRI) has successfully expanded its AgenBRILink network to 1.2 million agents across Indonesia as of September 2025, covering 66,648 villages or approximately 80% of the country's total villages. This extensive network has been instrumental in broadening access to formal financial services, particularly in remote and underserved areas.

Transaction Volume and Financial Activity

The AgenBRILink network has demonstrated remarkable activity, processing 826 million financial transactions with a total value of Rp1,294 trillion in the first nine months of 2025. This significant transaction volume underscores the critical role that BRI's agent banking network plays in Indonesia's financial ecosystem. The network has not only facilitated financial transactions but also served as a bridge connecting communities to BRI's savings and lending products.

Referral Business and Financial Inclusion

During the same period, the AgenBRILink network generated 524,000 loan referrals and facilitated savings referrals worth Rp285 billion. This referral business has been pivotal in promoting financial inclusion by making it easier for individuals and small businesses to access BRI's financial products. The network's ability to serve as a conduit for both financial transactions and product referrals highlights its importance in BRI's overall business strategy.

Strategic Impact on Financial Inclusion

BRI's Director Utama, Hery Gunardi, emphasized that the AgenBRILink network has become an integral part of Indonesia's financial inclusion ecosystem. The network's presence in 3T regions (Terdepan, Terluar, Tertinggal) has been particularly impactful, providing essential financial services to communities that have historically been underserved by traditional banking infrastructure.

Enhanced Service Offerings

The AgenBRILink network has evolved to offer a comprehensive range of financial services, including bill payments, insurance sales, cash withdrawals from abroad, and transportation ticket purchases. This expansion of services has positioned AgenBRILink as a versatile financial services platform that meets the diverse needs of Indonesian communities.

Conclusion

BRI's AgenBRILink initiative represents a significant advancement in Indonesia's financial inclusion landscape. By leveraging a vast network of agents across the country, BRI has not only expanded its reach but also created economic opportunities for individuals serving as agents. As the network continues to grow and evolve, it is likely to play an increasingly important role in shaping Indonesia's financial services sector.