BSI Restores Branch Services in Aceh After Natural Disaster

Rapid Recovery Efforts

PT Bank Syariah Indonesia Tbk (BSI) has made significant progress in restoring its branch services in the Aceh region following the recent hydrometeorological disaster. As of December 2, 2025, the bank has successfully restored operations in 72% of its branch outlets, amounting to 104 out of 144 locations.

Regional Breakdown of Operational Branches

The restoration efforts have been focused across various regions in Aceh:

• Banda Aceh: 49 out of total outlets operational
• Lhokseumawe: 21 outlets operational
• Meulaboh: 34 outlets operational

Enhanced Service Delivery

BSI is not only focusing on physical branch restoration but also enhancing digital and alternative service channels. The bank has optimized its:

1. BSI E-Channel through BYOND
2. BSI ATM services
3. BSI Net Banking
4. BSI Agen (Laku Pandai agents)

Corporate Secretary Wisnu Sunandar emphasized that BSI is committed to improving accessibility for its customers during this recovery period. The gradual restoration process is being carried out while carefully considering factors such as infrastructure readiness, electricity availability, communication facilities, and overall access to branch locations.

Humanitarian Support

In addition to restoring banking services, BSI is actively involved in providing humanitarian assistance to communities affected by the disaster, demonstrating the bank's commitment to both financial and social recovery in the region.