Business Support Service Companies Struggle Through September 2025

Weak Demand Impacts Financial Performance

The business support service sector continued to face challenges through September 2025, with companies like PT Multifiling Mitra Indonesia Tbk (MFMI) experiencing significant financial setbacks. The company's net profit plummeted 43.43% year-on-year to Rp 13.34 billion, down from Rp 23.58 billion in the same period last year. This decline was accompanied by a 1.91% YoY decrease in revenue from core services such as storage, document management solutions, and other related services, which fell to Rp 129.80 billion from Rp 132.33 billion.

Sector-Wide Challenges

The sluggish performance of MFMI reflects broader challenges within the business support services industry. Weak demand for these services has been a persistent issue, affecting revenue streams and overall profitability. Companies in this sector are struggling to maintain growth amid these adverse conditions.

Financial Highlights

• Net Profit: Rp 13.34 billion, down 43.43% YoY
• Revenue: Rp 129.80 billion, down 1.91% YoY

Implications

The continued weakness in the business support services sector may prompt companies to reevaluate their strategies and explore new revenue streams. The current market conditions suggest that firms will need to adapt to changing demands and potentially diversify their service offerings to remain competitive.