Key insights and market outlook
DBS Bank Ltd (Bank DBS) has won three consecutive Euromoney Awards for Excellence 2025, including World's Best Bank, World's Best Bank for Customer Experience, and World's Best Bank for Corporate Responsibility. The awards recognize DBS Bank's strong financial performance, commitment to customer satisfaction, and sustainable practices. The bank's digital innovation and responsible banking practices have been key factors in its success.
DBS Bank Ltd (Bank DBS) has achieved a significant milestone by winning three consecutive Euromoney Awards for Excellence 2025. The prestigious awards include World's Best Bank, World's Best Bank for Customer Experience, and World's Best Bank for Corporate Responsibility. This recognition highlights DBS Bank's strong financial performance, with total income reaching SGD 22.3 billion and net profit of SGD 11.4 billion in 2024, both record highs for the bank.
DBS Bank has demonstrated a strong commitment to customer satisfaction through its digital innovation. The bank has successfully engaged over 13 million customers across the region through 1.2 billion AI-driven notifications, helping them make better financial and investment decisions. The bank's digital solutions, such as DBS IDEAL RAPID, have provided significant value to customers by enhancing transaction efficiency and operational effectiveness.
DBS Bank has also been recognized for its sustainable practices and corporate responsibility. The bank has committed SGD 89 billion in sustainable finance and pledged to allocate up to SGD 1 billion and over 1.5 million volunteer hours over the next decade to improve the lives of low-income communities in Asia. This commitment reflects DBS Bank's dedication to creating a positive impact on society and the environment.
The Euromoney Awards for Excellence 2025 further solidify DBS Bank's reputation as a trusted and secure banking institution. The bank's AAA (idn) National Long-Term Rating and National Short-Term Rating of 'F1+(idn)' from Fitch Ratings Indonesia in 2024 underscore its financial strength and stability. DBS Bank's commitment to responsible banking practices, digital innovation, and customer satisfaction has earned it a leading position in the global banking industry.
Euromoney Awards for Excellence 2025
Record Financial Performance
Sustainable Finance Commitment