Government Introduces 24/7 Business Complaint Channel to Accelerate Strategic Projects

New Complaint Mechanism for Businesses

The Indonesian government has officially launched a dedicated 24/7 complaint channel through the Task Force for Acceleration of Strategic Government Programs (Satgas P2SP). This initiative aims to provide businesses with a direct and efficient mechanism to report obstacles hindering their operations and national strategic projects.

Key Features of the Complaint Channel

The new complaint channel is designed to serve as a rapid response mechanism for businesses facing various challenges. Coordinating Minister for Economic Affairs Airlangga Hartarto emphasized that this initiative is part of the government's efforts to strengthen debottlenecking functions in the implementation of strategic programs.

Impact on Business Environment

By providing a 24/7 complaint channel, the government demonstrates its commitment to improving the business environment and supporting economic growth. This move is expected to enhance transparency and efficiency in addressing business obstacles, ultimately contributing to a more favorable investment climate in Indonesia.