Key insights and market outlook
Indonesian banks are prioritizing efficiency measures to maintain profitability despite rising operational costs. The operational expense to revenue ratio (BOPO) for some banks has increased through Q3-2025, with PT Bank Tabungan Negara Tbk (BTN) recording 90.23% BOPO. Banks are implementing cost-saving measures to mitigate economic pressures and maintain financial performance.
Indonesian banks are focusing on efficiency improvements to maintain their profitability as operational costs continue to rise. The challenging economic environment has led to increased operational expense to revenue ratios (BOPO) for several major banks through the third quarter of 2025. PT Bank Tabungan Negara Tbk (BTN) reported a BOPO of 90.23% as of Q3-2025, highlighting the pressure on their operational efficiency.
In response to these challenges, banks are implementing various cost-saving measures. These include optimizing branch operations, enhancing digital banking capabilities, and streamlining administrative processes. The goal is to maintain financial stability while navigating the current economic uncertainties.
The banking sector is experiencing a broader shift towards operational efficiency. Banks are investing in technology to reduce manual processes and improve customer service. This strategic focus is crucial for sustaining profitability and competitiveness in a challenging market environment.
Operational Cost Increase
Efficiency Measures Implementation