Indonesian Regional Banks Enhance Digital Services for Interbank Transfers

Digital Transformation in Regional Banking

Indonesian regional banks (BPD) are significantly enhancing their digital capabilities to provide more efficient interbank transfer services. As of January 2025, there are 27 regional banks operating across Indonesia, each with its unique transfer code ¹

Multiple Channels for Interbank Transfers

Customers of these regional banks can now perform interbank transfers through various channels:

1. ATM Services: Customers need to input the recipient's bank code followed by the account number. The system displays the recipient's name for confirmation before completing the transaction. Fees vary based on the network used.
2. Mobile and Internet Banking: These digital channels allow cardless transfers with additional authentication steps like PIN, OTP, or transaction passwords. They offer greater flexibility and transaction history tracking.
3. Teller Services: For those not using digital channels, transfers can still be done through bank branches by filling out forms and providing identification. This method typically involves longer processing times due to service queues.

Key Considerations for Customers

1. Bank Codes: Correct bank codes are crucial to avoid transaction failures or delays.
2. Transfer Fees: Customers need to be aware of the charges associated with different transfer methods.
3. Digital Adoption: Regional banks are encouraging customers to switch to digital channels for better efficiency and security.

Future Outlook

The development of digital banking services in regional banks is expected to make interbank transfers faster, more secure, and more affordable for the Indonesian public. Continued education on digital banking usage remains crucial as the banking sector continues its digital transformation journey.