Indonesian Tax Offices Hit by Severe Flooding in Aceh and North Sumatra

Temporary Service Suspension

The Directorate General of Taxes (DJP) under the Indonesian Ministry of Finance has announced that several tax offices in Aceh and North Sumatra have been affected by severe flooding. As a result, tax services have been temporarily suspended at various locations. The decision to halt services was made to ensure the safety of taxpayers and staff while the full extent of the damage is assessed.

Affected Tax Offices

In North Sumatra, the Sibolga Tax Service Office (KPP Pratama Sibolga) and the Pandan Tax Counseling and Consultation Center (KP2KP Pandan) have suspended their face-to-face services since November 28, 2025. The duration of the suspension remains uncertain as authorities continue to evaluate the situation.

In Aceh, multiple tax offices have been impacted, including:

• KPP Pratama Langsa
• KP2KP Karang Baru
• KP2KP Blangkejeren
• KPP Pratama Lhokseumawe
• KP2KP Lhoksukon
• KP2KP Aceh Singkil
• KP2KP Sigli
• KP2KP Takengon
• KP2KP Rimba Raya

Response and Recovery Efforts

The DJP has deployed a team from their central office to coordinate evacuation efforts and provide support to affected staff and their families. According to Rosmauli, Director of Counseling, Services, and Public Relations at DJP, the situation is being closely monitored, and efforts are underway to restore normal operations as soon as feasible.

Impact on Taxpayers

The temporary closure of these tax offices is likely to cause inconvenience to taxpayers in the affected regions, potentially delaying tax filings and other related services. Taxpayers are advised to monitor official announcements from the DJP for updates on the resumption of services.