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Indonesia's Finance Minister, Purbaya Yudhi Sadewa, has announced the launch of a special complaint service for business owners starting next week. This initiative aims to address business issues and improve the investment climate in Indonesia. The service will be open to all entrepreneurs across the country, providing a platform for them to voice their concerns and grievances.
Finance Minister Purbaya Yudhi Sadewa has unveiled plans to launch a specialized complaint service for business owners nationwide. This move is designed to tackle business-related issues and enhance Indonesia's investment environment. The service is set to commence operations next week, providing a dedicated channel for entrepreneurs to report their grievances.
The decision to establish this service was announced during a meeting with Commission XI of the DPR RI on Thursday, November 27, 2025. Purbaya emphasized that the platform will cater to all business owners experiencing operational challenges across Indonesia. By creating this service, the Ministry of Finance aims to foster a more supportive business ecosystem and address concerns that may be hindering economic growth.
Launch of Business Complaint Service
Investment Climate Improvement Initiative