Executive Summary

Key insights and market outlook

Indonesia's Finance Minister Purbaya Yudhi Sadewa has received 10 business complaints through a new debottlenecking channel launched on December 16, 2025 ²

. The complaints cover various issues including energy and electricity, business licensing, land and spatial planning, funding and financing, and law enforcement ². One notable case involves PT Mayer Indah Indonesia, a textile company facing difficulties in obtaining working capital credit despite having sales contracts and production orders ¹.

Full Analysis

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Deep Dive Analysis

Indonesia Launches Debottlenecking Channel to Address Business Complaints

New Platform Receives 10 Complaints in First Week

Indonesia's Finance Minister Purbaya Yudhi Sadewa has received 10 business complaints through the newly launched debottlenecking channel ²

, operational since December 16, 2025. The platform (https://lapor.satgasp2sp.go.id/) was created to address various business obstacles faced by Indonesian companies ².

Diverse Issues Reported by Businesses

The complaints cover multiple sectors including energy, licensing, land issues, funding, and legal matters ²

. One significant case involves PT Mayer Indah Indonesia, a textile manufacturer established in 1973, which reported difficulties in securing working capital credit from banks despite having existing sales contracts and production orders ¹. The company, known for producing embroidered fabrics and kebaya materials, has faced significant challenges in the past five years, particularly since the COVID-19 pandemic ¹.

Industry Response and Government Commitment

The Indonesian Industrial Estate Association (HKI) has welcomed this initiative, viewing it as a concrete step toward addressing structural barriers faced by businesses ⁴

. HKI Chairman Akhmad Ma'ruf Maulana stated that this approach demonstrates the government's commitment to creating a more responsive and solution-oriented environment for businesses ⁴. The debottlenecking process, led directly by the Finance Minister, shows a commitment to cross-sectoral problem-solving and investment facilitation ⁴.

Impact on Business Environment

This new channel represents a significant development in Indonesia's business environment, particularly in addressing long-standing issues related to financing, licensing, and regulatory compliance ¹

²⁴. By providing a direct mechanism for businesses to report obstacles, the government aims to create a more conducive environment for investment and industrial growth. The textile industry, in particular, has been facing significant challenges, with many companies struggling to access necessary financing ¹.

References