Indosat Ooredoo Hutchison Recognized as Best Workplace in Southeast Asia

Prestigious Fortune Recognition

Indosat Ooredoo Hutchison (Indosat or IOH) has achieved a significant milestone by being included in Fortune's 2025 Best Companies to Work For in Southeast Asia list, standing as the only Indonesian telecommunications company to receive this honor. This recognition comes after a rigorous selection process among prominent companies in the Southeast Asian region.

Driving Digital Transformation and AI Integration

The company's success is attributed to its focus on human-centered digital transformation, developing AI-native talent, and fostering an inclusive work environment that prioritizes employee well-being. Indosat has been integrating artificial intelligence (AI) into daily operations to streamline processes and enhance productivity. Examples include energy efficiency measures, sales team stock management support, and personalized career recommendations for employees.

Innovative AI Solutions for Employees

Indosat has introduced various AI-driven solutions to support its workforce, including the Administration Assistant Robotic Indosat (ASTRID), a virtual HR assistant that simplifies administrative tasks and provides quick support. The company has also implemented company-wide AI training programs to prepare employees for AI collaboration. These initiatives have led to impactful programs such as the Indonesia AI Center of Excellence, aimed at strengthening national AI capabilities.

Financial Performance and Business Impact

The company's commitment to employee empowerment has translated into positive business outcomes. In Q3 2025, Indosat reported a 3.8% revenue growth and a 29.1% increase in net profit compared to the previous quarter. This performance demonstrates that when employees are empowered, business results follow suit.

Leadership Perspective

Vikram Sinha, President Director and CEO of Indosat Ooredoo Hutchison, emphasized that building AI-native talent is not just about preparing the company for the future but also about empowering employees for their own futures. He noted that when employees develop AI skills, they not only accelerate business outcomes but also expand their career relevance and readiness for an AI-driven work environment.

Creating an Inclusive Workplace

Indosat has been working to build an inclusive culture where all employees feel valued. The company has implemented various initiatives to support employee well-being, including health clinics, access to psychologists and mental health services, hobby and sports communities, and social activities. Financial well-being is supported through competitive compensation, performance incentives, and support during important life events. Career development is fostered through over 400 training sessions annually and access to 25,000 online courses, creating opportunities for skill enhancement.