KCIC Implements 5-Minute Gate Closure Rule for Enhanced Safety

Safety Measures for High-Speed Train Operations

PT KCIC has introduced a new safety protocol for the Whoosh high-speed train service between Jakarta and Bandung. The company will now close the gate to the platform 5 minutes before train departure to enhance passenger safety. According to Eva Chairunisa, General Manager Corporate Secretary of KCIC, this decision was made considering the unique infrastructure of Whoosh train stations, where the distance between the gate and train arrival point is considerable.

Rationale Behind the New Rule

The primary reason for implementing this rule is to prevent passengers from rushing to the platform at the last minute, thereby reducing potential safety risks. The infrastructure of Whoosh stations requires passengers to navigate through escalators to reach the platform, which can be challenging during peak times. By closing the gate 5 minutes early, KCIC aims to manage passenger flow more effectively and ensure a safer boarding process.

Impact on Passenger Experience

While the new rule might require passengers to plan their arrival at the gate more carefully, it ultimately contributes to a safer travel environment. KCIC has emphasized that this measure is part of their commitment to providing secure and reliable high-speed rail services. The implementation of this rule demonstrates KCIC's proactive approach to addressing potential safety concerns and enhancing overall passenger experience.