Key insights and market outlook
KRL Commuter Line recorded 15.025 million passengers during the 2025/2026 Nataru holiday period, representing a 6% increase from the previous year's 14.128 million passengers. The majority of passengers used the Commuter Line Jabodetabek service (14.691 million), with additional users on the Bandara Soetta (107,825) and Merak (225,551) services. This growth highlights the continued reliance on KRL services during major holidays.
KAI Commuter's KRL services experienced a notable increase in ridership during the 2025/2026 Nataru holiday period, with a total of 15.025 million passengers recorded between December 18, 2025, and January 1, 2026. This represents a 6% year-on-year increase from 14.128 million passengers during the same period last year.
The Commuter Line Jabodetabek remained the most heavily used service with 14.691 million passengers, accounting for the majority of total ridership. The airport connection service, Commuter Line Bandara Soetta, saw 107,825 passengers, while the Commuter Line Merak recorded 225,551 users. These figures demonstrate the diverse transportation needs during the holiday period, from daily commuters to travelers using airport services.
On January 2, 2026, at 14:00 WIB, KAI Commuter reported 447,790 passengers on the Jabodetabek line, indicating continued heavy usage even after the peak holiday period. The Bandara Soetta service recorded 2,814 passengers, while Merak line had 15,133 users at the same time. This traffic demonstrates the sustained demand for KRL services beyond the initial holiday rush.
The significant passenger numbers highlight the critical role that KRL Commuter Line plays in Indonesia's transportation infrastructure during major holidays. The 6% growth from the previous year suggests increasing reliance on the service, potentially driven by factors such as improved service quality, expanded capacity, or changing travel patterns among the public.
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