Pegadaian Revolutionizes Gold Investment with Innovative Gold ATM Service

Enhancing Customer Experience through Technology

PT Pegadaian has launched a groundbreaking Gold ATM service through its Tring! application, marking a significant milestone in Indonesia's precious metals investment landscape. This innovative service allows customers to withdraw physical gold directly from ATMs, eliminating the need to visit physical outlets.

Key Features of the Gold ATM Service

The Gold ATM service offers several key features that enhance customer experience:

1. Multiple Denominations: Customers can withdraw gold in various denominations ranging from 1, 2, 5, 10, 25, 50, to 100 grams
2. Daily Withdrawal Limit: The service has a maximum daily withdrawal limit of 100 grams
3. Convenient Process: The withdrawal process takes only a few minutes and is recorded automatically in the Tring! application
4. Secure Transactions: The service ensures secure transactions through OTP verification and QR code scanning

Implementation and Future Plans

Pegadaian plans to expand the Gold ATM service to all its regional offices by 2026, making this convenient service accessible to customers across various regions. The company aims to continue its commitment to providing inclusive financial services through technological innovation.

Market Impact

This innovative service is expected to boost gold investment accessibility and convenience, potentially increasing gold investment participation among Indonesian consumers. By combining digital and physical services, Pegadaian is positioning itself at the forefront of gold investment services in Indonesia.