Pertamina's Humanitarian Efforts in Post-Disaster Sumatra

Comprehensive Support for Affected Communities

One month after the disaster struck Aceh, North Sumatra, and West Sumatra, PT Pertamina (Persero) continues its humanitarian efforts in the affected regions. The state-owned energy company has been distributing aid since November 25, 2025, reaching 86,289 people across various isolated areas.

Multi-Faceted Humanitarian Assistance

Pertamina's aid includes:

• Basic necessities and ready-to-eat meals
• Logistical equipment and health supplies
• Energy support for vital services
• Clean water provision
• Sanitation facilities improvement

The company has established 111 community kitchens and 164 refugee posts in collaboration with local disaster management authorities (BPBD). Additionally, Pertamina operates 4 community kitchens in strategic locations including Bukit Suling-Rantau and Sibolga.

Energy Support for Vital Services

Pertamina has provided comprehensive energy support through:

• 253 KL of Avtur for aviation fuel
• 103.2 KL of Pertamax and Dexlite for land transportation
• 1,471 Bright Gas cylinders for cooking needs

This energy support ensures the continuity of logistical operations, community kitchens, and other vital services in the affected areas.

Innovative Solutions for Infrastructure Challenges

In response to severe infrastructure damage, Pertamina has implemented innovative solutions including:

• Installation of 15 Solar Power Plants (PLTS) at 3 locations
• Deployment of 24 Starlink communication devices at 3 locations
• Provision of clean water at 100 points in Lhokseumawe
• Distribution of 1,452,500 liters of clean water in Aceh Tamiang using 191 water tankers

Collaborative Efforts

The humanitarian operation involves 382 Pertamina Peduli volunteers deployed in four batches since the early days of the disaster. These volunteers have been instrumental in logistics distribution, managing community kitchens and refugee posts, and providing community support.

Pertamina has also deployed 72 medical personnel (24 doctors and 48 nurses) who have provided direct medical services to 1,312 people. The entire relief effort is a result of collaboration with various stakeholders including the Ministry of Energy and Mineral Resources, BP BUMN, TNI, Police, BNPB, BPBD, local governments, and non-governmental organizations.