Pertamina Maintains Fuel Supply Amid Extreme Weather Conditions

Proactive Measures to Ensure Energy Continuity

Pertamina Patra Niaga is implementing comprehensive measures to maintain fuel supply stability in Aceh, North Sumatra, and West Sumatra following extreme weather conditions that have disrupted tanker operations at Belawan's Single Point Mooring (SPM) since November 23, 2025. The company's swift response includes intensifying supply monitoring and coordinating with local authorities to ensure optimal distribution.

Alternative Supply Arrangements

To mitigate the impact of the delayed shipments, Pertamina has activated alternative supply routes from nearby fuel terminals, including IT Lhokseumawe, FT Siantar, and IT Dumai. The company has also implemented a priority distribution scheme to maintain availability at gas stations reaching critical stock levels. Additionally, alternative products such as Pertamax and Pertamina Dex are being maximized to support energy needs during this period.

Coordination with Authorities

Pertamina is maintaining close coordination with local government authorities and relevant agencies to ensure that the situation remains under control. The company has emphasized that the current supply challenges are temporary and that normal operations are expected to resume once weather conditions improve, allowing for safe docking procedures.

Public Communication and Safety

The company is actively communicating with the public, urging calm and advising against panic buying while emphasizing the importance of purchasing fuel according to actual needs. Pertamina has also reminded the public to remain cautious when traveling through areas still under weather-related disruptions. For any service issues, customers are encouraged to contact Pertamina's Contact Center at 135.

Expected Recovery Timeline

While the exact timeline for normalizing operations depends on weather conditions, Pertamina has indicated that Biosolar distribution is expected to return to normal by Wednesday (26/11) and Pertalite by Thursday (27/11) if docking can proceed today. The company remains committed to maintaining energy supply continuity until the situation fully stabilizes.