Pertamina Patra Niaga Enhances Nataru Preparedness with Comprehensive Energy Services
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PublishedDec 24
Sources5 verified

Pertamina Patra Niaga Enhances Nataru Preparedness with Comprehensive Energy Services

AnalisaHub Editorial·December 24, 2025
Executive Summary
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Executive Summary

Key insights and market outlook

Pertamina Patra Niaga has implemented comprehensive measures to ensure smooth energy distribution during the 2025/2026 New Year holiday period (Nataru), including strategic infrastructure deployment, enhanced customer services, and collaboration with YLKI for quality monitoring. The company has activated a special task force starting December 24, 2025, until January 11, 2026, to maintain 24/7 energy supply across 7,885 SPBU, 6,777 Pertashop, and other energy infrastructure 1

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Full Analysis
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Deep Dive Analysis

Pertamina Patra Niaga Strengthens Energy Infrastructure for Nataru 2025/2026

Comprehensive Preparedness Measures

Pertamina Patra Niaga has implemented extensive preparations to ensure seamless energy distribution during the 2025/2026 New Year holiday period. The company has formed a special task force that will operate from December 24, 2025, to January 11, 2026, to maintain continuous energy supply across Indonesia 1

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Strategic Infrastructure Deployment

The company has strategically deployed its energy infrastructure, including:

  • 7,885 SPBU (gas stations)
  • 6,777 Pertashop (retail outlets)
  • 6,634 LPG agencies
  • 736 SPBE (LPG Filling Stations)
  • 223 Oil Kerosene Agencies

These facilities are strategically located along toll roads, tourist routes, main highways, airports, and seaports to cater to the increased mobility during the holiday season 1

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Enhanced Customer Services

Pertamina Patra Niaga has introduced various customer-centric initiatives to enhance travel convenience:

  1. 1,866 24-hour SPBU
  2. 6,231 LPG Siaga (LPG Ready) agencies
  3. 210 tank trucks on standby
  4. 70 modular units
  5. 45 Pertamina Siaga service points at 53 strategic locations

Additional services include:

  • 188 MyPertamina Lounge units with facilities like rest areas, massage chairs, medical services, children's play areas, and barbershops
  • 1,819 PDS Bright Gas outlets
  • 188 Motorist Assistance Points for emergency fuel services 1

Quality Monitoring and Collaboration

The company has collaborated with Yayasan Lembaga Konsumen Indonesia (YLKI) to monitor service quality at gas stations. This includes:

  1. Regular calibration checks of fuel measuring instruments
  2. Quality monitoring of fuel products
  3. Customer feedback mechanisms

YLKI Chairman Niti Emiliana praised Pertamina Patra Niaga's initiatives, stating that these measures demonstrate the company's commitment to corporate responsibility and customer satisfaction 2

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Regional Focus and Special Initiatives

In regions affected by natural disasters, such as Aceh, Pertamina has conducted special operations:

  1. Distributed 102,480 LPG 3kg cylinders through 169 operations across 9 districts/cities
  2. Implemented strategic distribution plans to prevent panic buying
  3. Coordinated with local authorities to ensure targeted distribution 3
Original Sources

Story Info

Published
3 weeks ago
Read Time
17 min
Sources
5 verified

Topics Covered

Energy DistributionNataru PreparednessCustomer Service Enhancement

Key Events

1

Nataru Energy Supply Enhancement

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Strategic Infrastructure Deployment

3

Customer Service Initiatives

Timeline from 5 verified sources