Key insights and market outlook
Pertamina Patra Niaga has implemented comprehensive measures to ensure smooth energy distribution during the 2025/2026 New Year holiday period (Nataru), including strategic infrastructure deployment, enhanced customer services, and collaboration with YLKI for quality monitoring. The company has activated a special task force starting December 24, 2025, until January 11, 2026, to maintain 24/7 energy supply across 7,885 SPBU, 6,777 Pertashop, and other energy infrastructure 1
Pertamina Patra Niaga has implemented extensive preparations to ensure seamless energy distribution during the 2025/2026 New Year holiday period. The company has formed a special task force that will operate from December 24, 2025, to January 11, 2026, to maintain continuous energy supply across Indonesia 1
The company has strategically deployed its energy infrastructure, including:
These facilities are strategically located along toll roads, tourist routes, main highways, airports, and seaports to cater to the increased mobility during the holiday season 1
Pertamina Patra Niaga has introduced various customer-centric initiatives to enhance travel convenience:
Additional services include:
The company has collaborated with Yayasan Lembaga Konsumen Indonesia (YLKI) to monitor service quality at gas stations. This includes:
YLKI Chairman Niti Emiliana praised Pertamina Patra Niaga's initiatives, stating that these measures demonstrate the company's commitment to corporate responsibility and customer satisfaction 2
In regions affected by natural disasters, such as Aceh, Pertamina has conducted special operations:
Nataru Energy Supply Enhancement
Strategic Infrastructure Deployment
Customer Service Initiatives