PLN Provides Clarity on New Electricity Connection Costs

Understanding Installation Costs for 2,200 VA Connections

State-owned electricity provider PLN has released comprehensive details regarding the costs associated with new 2,200 VA electrical installations. This capacity, equivalent to 2,200 Watts, remains a popular choice among Indonesian households as it adequately supports essential appliances including air conditioners, water pumps, and refrigerators without frequent circuit disruptions.

Regulatory Framework and Cost Stability

The installation costs are governed by Minister of Energy and Mineral Resources Regulation No. 27/2017. Notably, these costs have remained unchanged through late 2025, providing cost stability for consumers planning new electrical connections. The regulatory stability ensures that households and businesses can accurately budget for their electrical infrastructure needs.

Digital Transformation in Installation Process

PLN has significantly streamlined the installation process through its PLN Mobile application. This digital platform allows customers to complete their installations without visiting physical branch offices, marking a substantial improvement in customer experience and operational efficiency. The application's implementation demonstrates PLN's commitment to leveraging technology for enhanced service delivery.

Market Context and Consumer Implications

The 2,200 VA connection capacity is particularly popular among middle-class households in Indonesia. By maintaining clear and stable pricing while improving service channels, PLN continues to support household electrification and infrastructure development across the country.