President Orders Free Document Processing for Flood Victims

Relief Measure for Sumatra Flood Disaster

In response to the recent devastating floods and landslides in Sumatra, President Prabowo Subianto has directed that the processing of damaged or lost documents should be conducted without any charges. This decision was communicated by State Secretary Prasetyo Hadi during a press conference held at Halim Perdanakusuma Air Base in East Jakarta on December 29, 2025.

Implementation and Oversight

Prasetyo Hadi emphasized that the President has instructed to ensure that citizens do not incur costs for replacing essential documents lost or damaged in the disaster. To implement this directive, Prasetyo has requested that Home Minister Tito Karnavian supervise the process to prevent any illegal levies by irresponsible officials. The government aims to provide relief to affected citizens by streamlining the document replacement process.

Significance of the Decision

The decision to waive fees for document processing is seen as a significant relief measure for the victims of the Sumatra floods and landslides. By doing so, the government demonstrates its commitment to supporting those affected by natural disasters and ensuring that bureaucratic processes do not add to their hardship.