Key insights and market outlook
US retail sales increased by 4.2% during the 2025 holiday season compared to the same period last year, according to Visa Consulting and Analytics. Online transactions grew 7.8%, becoming the main driver of growth despite physical stores contributing 73% of total sales. Consumers continued spending on technology and personal items despite economic challenges and weaker consumer confidence.
Retail sales in the United States demonstrated remarkable resilience during the 2025 holiday season, with a 4.2% year-over-year increase according to a report by Visa Consulting and Analytics. The growth was primarily driven by a significant surge in online transactions, which rose by 7.8% compared to the same period last year. Despite physical stores remaining the dominant channel, accounting for 73% of total sales, e-commerce platforms emerged as the key growth driver.
The report highlights that consumers continued to spend on technology and personal items, indicating sustained demand in these categories even as economic conditions remained challenging. This spending behavior occurred despite consumer confidence being weaker compared to the same period last year. The ability of consumers to maintain their spending levels was attributed to various factors, including the effective use of digital tools for price comparison and product discovery.
The 2025 holiday season marked a significant shift in consumer behavior, with the increased adoption of artificial intelligence (AI) tools for shopping-related tasks. According to Michael Brown, Chief Economist at Visa U.S., "This was the first holiday shopping season where about half of the consumers surveyed reported using AI to either find products or compare prices." This technological integration appears to have supported consumer spending by enhancing their shopping experience and potentially improving their purchasing decisions.
The strong performance in retail sales, particularly in e-commerce, suggests that consumers are adapting to the current economic environment by leveraging digital channels. While inflation and economic uncertainty remained concerns, the overall increase in retail sales indicates a degree of consumer resilience. As the retail landscape continues to evolve, the role of technology in shaping consumer behavior is likely to become increasingly important.
Holiday Season Retail Sales Increase
E-commerce Growth Acceleration