Waste Management CEO Leads by Example in Workplace Safety

Hands-on Approach to Safety

Jim Fish, CEO of Waste Management, demonstrates a strong commitment to workplace safety through his hands-on leadership style. Fish regularly attends early morning safety briefings at 1:00 AM, showing his dedication to understanding operational challenges firsthand. The CEO goes beyond mere attendance, often participating directly in waste collection operations alongside frontline workers.

Inspiration from Frontline Experience

Fish's approach to safety leadership was significantly influenced by his late father-in-law, a union pipefitter. The experience and wisdom shared by his father-in-law taught Fish the value of connecting with frontline workers and gaining insights from their daily challenges. This mentorship shaped Fish's management philosophy, emphasizing the importance of being present and engaged with the workforce.

Building Connections and Understanding

By joining early morning briefings and waste collection operations, Fish achieves two critical objectives. First, he gains a deeper understanding of the operational realities faced by his employees. Second, he fosters a sense of connection and trust between management and workers. This approach not only enhances safety but also contributes to a more cohesive and motivated workforce.

Implications for Workplace Culture

Fish's leadership style has significant implications for Waste Management's workplace culture. By prioritizing safety and demonstrating a willingness to engage with all levels of the organization, Fish sets a powerful example for other leaders within the company. This commitment to safety at the highest level of the organization helps to embed safety as a core value throughout the corporate culture.